FAQ's
What is water softening?
How often do i need to add salt to my softener?
Salt-free water softeners, do they work?
Is water conditioning the same as water softening?
How long will my softener last?
Typically, water softeners can last up to 15-20 years.
What's wrong with tap water?
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What water filter should I buy?
First we recommend to consider what type of water filter are you looking for. Are you searching safe drinking water? Or maybe safe showering and bathing?The next you will have to consider size of your home and number of people living in. You should check annual water report with your municipal water company which examine water on possible contaminants. You can just check on their website by entering your postcode or call them. Have a look on our main page where you will find comparison chart!
How often do I need to change my filters?
The frequency of filters replacement depends on a few factors such as filter capacity, usage or water quality. We recommend replacing it every 3-4 months depending on how much you use it.
Fluoride in water, is it harmful?
Case studies shows that fluoride water reduces IQ, causes infertility, bone disease and tooth decay.
Can you install the filter for me?
What is water filtration?
When will I receive my order?
Orders typically arrive within 3-5 business days. Delivery time is also visible in the email confirming the order.
How can I check status of my order?
As soon as the goods are dispatched, you will receive a confirmation e-mail with all delivery details.
My order was lost or damaged, what should I do?
In the event of a lost package or faulty item please contact us immediately with your order number and we will address the issue as soon as possible.
I haven't received my item. What can I do?
How much does shipping cost?
We offer free Standard Shipping on all orders. But for those of you who don’t like waiting, we also offer faster options. Like these:
Next Day Delivery -£25
